Reference

Privacy Policy for India Accounts

This page tells you exactly what we keep for your account and why, including UPI, Paytm and PhonePe records linked to deposits or withdrawals.

Account dataCookie useUPI recordsIndia access

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What This Policy Covers

silverbook247 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

silverbook247 applies this policy to the account data we collect when you create, verify, use or close an account, and to the device and payment records tied to that account. In India, the way we handle a request can change with local law, court orders or

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record-keeping duties, and we only use the data needed to run the account, meet those duties and answer you. When you use UPI, Paytm or PhonePe, we may keep payment references, timestamps and status messages so deposits and withdrawals can be matched correctly. This policy also
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covers cookies, session logs, contact messages and security checks that help us confirm it is you. We do not keep more than we need, and we review records when a correction or deletion request arrives. If a request cannot be completed right away, we tell you
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why and what we need next.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Where to Send Privacy Requests

When you have a privacy question, we route it to the people who handle account records rather than a general queue. You can use email, the message area, or the phone line listed on this page. Keep your account email, phone number and the change you want us to make in the first message so we can verify the record and answer faster.

Team online

Privacy email

Write to the address on this page if you want access, correction or deletion help. We ask for enough account detail to confirm the request before we change anything in your file.

In-account message

If your account is open, send the request from the message area so we can link it to the right profile faster. Add the phone number or email used on the account.

Phone support

Call during the listed hours when you need to talk through a privacy matter. We may still ask you to follow up in writing so we can keep a clear record of the request.

DATA HANDLING

How We Handle Your Data

We collect only the details needed to run your account, process payments and answer requests. Cookies help remember language, session and device settings, while account logs help us spot unusual access.

Collection limits

We collect profile details, device signals and payment references only when they are needed to create, run or secure the account. We avoid asking for extra fields unless a request or law makes them necessary.

Cookie use

Cookies help us remember sign-in state, language and page settings, and they let us measure whether a session is working properly. You can clear them in your browser, but some pages may ask you to sign in again.

Payment records

When you use UPI, Paytm or PhonePe, we may retain transaction references, amounts and status messages so the wallet and the bank trail can be matched. We keep only the entries needed for checks and dispute handling.

Security checks

We compare login patterns, device details and session logs to spot unusual access and protect your account. If something looks out of place, we may pause a request until we verify that it came from you.

Retention periods

We store records for the period needed to run the account, meet legal duties and settle disputes. After that, we delete or archive them in line with our storage rules and any law that still applies.

Your requests

If you want a copy, correction or erasure, send the request through the contact path on this page and include the details that identify your account. We may ask for a quick verification step before we act.

Common Privacy Questions for Your Account

These questions focus on what we collect, why we keep it and how you can ask us to correct or erase details. If a request affects access to the account, we may ask for verification so the right record is changed. Where local law permits, we handle the request through the channel listed below and keep you informed in writing.

It covers the account details, device data, cookies, contact messages and payment references we handle for your account, plus any request you send us about access, correction or deletion.

Yes, we may keep transaction references, timestamps and status messages so deposits and withdrawals can be matched correctly and checked later if needed. We do not keep more than the account needs.

Cookies and logs help remember your session, language and security state, and they help us spot repeated errors or unusual access. They are used for account handling, not for extra tracking outside the policy.

Send a request through the contact path on this page with the account email or phone number and the change you want. We may ask for verification before updating the record.

You can ask, and we will check whether the request can be completed under local law, record-keeping duties and any active account issue. If we cannot remove everything, we explain what must stay and why.

Only staff and service providers who need it for account handling, security or payment matching can see the records. They may use it only for those tasks and only within the terms we set.

Use the email, message area or phone line listed in the support section. Include your account details and the privacy request in the first message so we can route it quickly.

Privacy Policy for India Accounts

Where to Send Privacy Requests

Privacy email

In-account message

Phone support

How We Handle Your Data

Collection limits

Cookie use

Payment records

Security checks

Retention periods

Your requests

Common Privacy Questions for Your Account

01 What does this policy cover?

02 Do you keep UPI, Paytm or PhonePe records?

03 Why do you use cookies and logs?

04 How can I correct my details?

05 Can I ask for deletion?

06 Who can see my data?

07 How do I reach you about privacy?

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